Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During busy periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
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Domestic Orders: 3–7 business days
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International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method. Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available) so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.
Customs & Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are happy to help.