Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During busy periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (if available) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Customs & Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to help.