Refund policy
Return & Refund Policy
14-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return eligible items within 14 days of receiving your order.
Eligibility for Returns
To qualify for a return:
-
The item must be unused, unworn, and in its original condition.
-
The item must be returned with all original tags, packaging, and accessories.
-
Proof of purchase (order number or receipt) is required.
Non-Returnable Items
The following items cannot be returned:
-
Gift cards
-
Personalized or custom-made products
-
Clearance or final sale items
-
Products damaged due to misuse or normal wear and tear
Return Process
-
Contact our customer support within 14 days of receiving your order.
-
Provide your order number and the reason for the return.
-
Once your return is approved, we will provide return instructions.
-
Ship the item back to the address provided.
Refunds
-
After we receive and inspect your returned item, we will notify you of the status of your refund.
-
If approved, your refund will be processed to your original payment method within 5–10 business days.
-
Original shipping charges are non-refundable unless the return is due to our error or a defective product.
Exchanges
If you received a damaged, defective, or incorrect item, we will gladly replace it at no additional cost. Please contact us within 48 hours of delivery.
Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
-
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Contact Us
If you have any questions about our Return & Refund Policy, please contact our customer support team.